Privacy Policy
PRIVACY POLICY
Arthur recognises the importance of your privacy. We’re committed to handling your personal information with care, transparency, and respect.
When you interact with us - whether placing an order, signing up to emails, or browsing our site - we may collect personal information such as your name, email address, shipping details, and purchase history. We also collect limited technical data (like your IP address and browsing behaviour) through cookies and similar technologies to improve your experience.
We use this information to:
- Process and deliver your orders
- Provide customer support
- Communicate with you about your order or enquiries
- Send updates on collections, offers, and news (if you’ve opted in)
- Improve our website, products, and marketing
To operate our business, we work with trusted third parties, including ecommerce platforms, payment providers, email marketing services, and analytics or advertising partners. These providers only access your information as necessary to perform their services and are required to handle it securely.
We do not sell your personal information.
Because we operate internationally, your information may be processed or stored in countries outside of your own, including Australia and Indonesia.
You can opt out of marketing communications at any time by following the unsubscribe link in our emails. You may also request access to, correction of, or deletion of your personal information by contacting us.
We take reasonable steps to protect your information.
If you have any questions or concerns, you can contact us at:
chat@arthurapparel.com